Fujitsu Visit 2009 – Desktop and helpdesk outsourcing in Europe

Frank Ridder Gartner Desktop and helpdesk outsourcing in Europe: trends, best practices and the competitive landscape

Outsourcing sales growth slows in 2009 — BSP survey

Outsourcing sales growth slows in 2009 — BSP survey
THE COUNTRY’S business process outsourcing sector managed to post strong growth in 2009 amid the start of recovery from the global economic slump, though it continued the slowdown that began the previous year, the central bank said in a statement yesterday.
Read more on BusinessWorld Online

Oasis Outsourcing Acquires Advantec
WEST PALM BEACH, Fla.–(BUSINESS WIRE)–Oasis Outsourcing, the nation’s largest privately-held Profe…
Read more on citybizlist South Florida

Outsourcing may again be Obama’s poll plank
Washington: With political parties in the United States gradually entering election mode, a top Obama Administration official has acknowledged that “outsourcing” could be one of the campaign issues, but unlike the past, the positive aspect is that trade with India is balanced.
Read more on SiliconIndia

Japan CIO Survey 2009: Spending Trends for IT Services and Outsourcing

Japan CIO Survey 2009: Spending Trends for IT Services and Outsourcing

This IDC study (which is a translation of the Japanese report, IDC #J9300102) analyzes the results of IDC’s Japan CIO Survey, which was conducted in April 2009. It summarizes the observations on corporate IT investment trends and IT service usage.”The CIOs of Japan companies are facing a strong pressure to reduce IT costs and are enthusiastic about investing in areas to reduce systems maintenance/operation costs such as infrastructure integration. While supporting companies’ efforts to reduce co

List Price: $ 5,000.00

Price: $ 5,000.00

Happy About Knowing What to Expect in 2009: Business, Electronic, Consumer and Political Trends

Happy About Knowing What to Expect in 2009: Business, Electronic, Consumer and Political Trends

Wouldn’t it be great to have a good handle on what will happen this year to make sure you could plan around it? “Happy About Knowing What to Expect in 2009: Getting a Handle on the Year Ahead” provides a series of answers. For 2009, we have contributions from 75 executives with a number of interesting predictions.

Mitchell Levy has been making extremely accurate predictions since 1998. He was 85% accurate over the last couple of years. This book is a fun, entertaining and insightful read.

List Price: $ 9.99

Price:

D’Press 22 Jan 2009

D’Press 22 Jan 2009
outsourcing canada

Image by kishorebudha
"Sun-Times May Outsource Jobs To Canada Or India", CBS2Chicago.com, Link

———
D’Press, by Kishore Budha, takes a critical look at the South Asian media, communications, and cultural landscape.

To learn more about how you can use it, please visit Subaltern Media

2009 IT OUTSOURCING TRENDS: Industries’ Involvement and Awareness! http://bit.ly/gX1uzU

2009 IT OUTSOURCING TRENDS: Industries' Involvement and Awareness! http://bit.ly/gX1uzUby Kaye8350 (Kaye Revermann)

2009 Top ITO Technical Support Outsourcing Vendors http://goo.gl/fb/Snf4t

2009 Top ITO Technical Support Outsourcing Vendors http://goo.gl/fb/Snf4tby sportsgnomes (Sports Gnomes)

Key Security Mega Trends and Emerging Threats for 2009

A new study commissioned by Lumension Security and conducted by the Ponemon Institute found that cybercrime and outsourcing were named the top security concerns for 2009
Video Rating: 5 / 5

Novacor Software Ltd Selected as One of the ’50 Most Effectively Run Outsourcing Companies in 2009′

Cambridge, MD (PRWEB) September 28, 2009

Novacor Software Ltd (www.novacorsoft.com), an IT company with development centers in Hong Kong and Shanghai, has again been selected as one of the “50 most effectively run outsourcing companies in 2009.” The company Novacor Software Ltd, the largest developer of customized software and one of the leading players in the consulting field in Asia, has again been selected as one of the “50 best companies in the field of offshore software development”. The rating of 50 best companies in the field of offshore software development” is yearly put together by the consulting group Brown Consulting. The research they carry out includes surveying users of outsourcing services that share their feedback on interacting with outsourcing services providers and give their evaluation of the industry growth and development.

This year, one of the factors that contributed to the company Novacor Software Ltd being included in the 50 most effectively managed outsourcers was the fact that this company was rated as number 11 in the global rating of the “Software Development Guide” in the “Web Development” category. The foundation of the long-term success of the company Novacor Software Ltd is the extensive experience in the software development field (over 5 million man-hours), the engineering talents of the company’s employees from China, utilization of cutting-edge tools for project management and product development methodology, which comprehensively encompass the entire development cycle, unfailing attention and focus on quality, compliance with the world standards for information security and service reliability.

James Tao Lin, President and Chairman of the Board of Directors of the company Novacor Software Ltd: For us, the independent opinion of the customers, which reflects the high level of satisfaction with their experience of collaboration with the company Novacor Software Ltd, is one of the most valuable and prestigious awards to get. It is particularly important in the current economic situation, when the high quality of the IT services and the reliability of the outsourcing company are of utmost significance for the continuity and success of the customer’s business. I would like to express my sincere and deep gratitude to everyone that contributed to the long-term success of the company Novacor Software Ltd. Novacor Software Ltd (www.novacorsoft.com), an IT company with development centers in Hong Kong and Shanghai, has again been selected as one of the “50 most effectively run outsourcing companies in 2009″.

# # #



Main Outsourcing Trends for 2009

Main Outsourcing Trends for 2009

 

In this article we would like you to get acquainted with main outsourcing trends predicted for the next few years. Some of them start emerging nowadays. We tried to present here trends that can really affect the outsourcing industry.

 

1. Consolidation

 

2. Globalization

 

3. P2P Offshoring

 

4. Green IT

 

5. Virtual Worlds

 

6. Service-oriented architecture

 

7. Convergence of technology and business

 

1. Consolidation

 

The end of 2008 caused aggravation of the competition between outsourcing companies. There are lots of offshore vendors nowadays and new companies emerge every day. And in the situation that has formed at the present moment a lot of outsourcing organizations are unable to survive. That’s why experts predict some significant consolidations in the nearest future.

 

2. Globalization of the market

 

Globalization f the sector is caused by the outsourcing boom. By recent time main outsourcing countries have been considered to be India and China. They still remain, but a number of states have joined the ‘outsourcing movement’, e.g. countries of Eastern Europe (Russia, Ukraine). So the outsourcing sector gains the global scale. The large number of outsourcing companies leads to the more definite specialization of outsourcing.

 

3. Person to person offshoring

 

Normally offshoring is associated with medium-sized and large-scale businesses, but there is a new trend in outsourcing: Person-to –Person Offshoring (PPO). It consists of services that can be outsourced by entrepreneurs to individuals. They include:

 

- Online Tutoring Services

 

- Accounting, Finance and Tax Preparation Services

 

- Home Design and Related Services

 

- Editorial and Writing Services

 

- Graphic Design Services

 

- Transcription and other Administrative Support Services

 

- Software Coding and Other IT Services

 

- Website Creation and Maintenance Services

 

- Marketing and Sales Support Services

 

- Other Ancillary and Concierge Services

 

Main models of P2P Offshoring:

 

1) Direct Interaction:

 

Under this model a vendor directly interacts with a client. Parties conclude a contract. Since the cost of individual projects is fairly low, clients usually pay the vendors with credit cards which can help offset some of this risk.

 

2) Online Marketplace Model:

 

This model involves the mediation of the online marketplaces (freelance-sites).

 

4. Green IT

 

Global companies start taking concern of their impact on environment increasingly. This fact makes them change their demands to their suppliers. This is the reason why lots of outsourcing engagements now include the paragraph as to the environmental protection. Environmental concern is becoming one of the evaluation criteria for service providers. Environmentalism in terms of Green IT becomes a trend and gets shapes of the industry.

 

According to the Brown-Wilson Group’s (an outsourcing industry consulting firm) study, more than 21 percent of US and European countries that outsource have added green policies to their outsourcing agreements.

 

However, the real impact on the outsourcing industry will be seen after implementation of the ‘green’ legislation by governments of European countries.

 

5. Virtual Worlds

 

Recently the popularity of virtual worlds such as Second Life has grown significantly. These worlds allow people build virtual offices, attend virtual meetings and get real deals. Though the market of outsourced virtualworld services is rather young, but it gathers pace.

 

6. Service-oriented architecture

 

Service-oriented architecture (SOA) enables the customers to take one piece (or several pieces ) from the process they wish to outsource and render to a provider (just like in Lego where one cube can be taken away from the whole structure and replaced by another one). Service-oriented architecture helps to concentrate on one piece of a process, thus enabling to provide more detailed specialization for outsourcing vendors.

 

7. Convergence of technology and business

 

According to this model clients refrain from outsourcing their business processes in parts (in isolated pockets) to different companies. According to this, the higher demand will be for providers that can deliver all aspects of outsourced processes in one package.

 

Basing on materials by Evalueserve, www.silicom.com, Brown-Wilson Group, Outsourcing Journal

 

http://www.ainstainer.com/